Your customer. Your order. FoodPoint delivers.
Need customers to discover your restaurant, or need a driver for an order you already have? Those are different purchases. DoorDash Marketplace sells discovery and delivery together. FoodPoint Dispatch focuses on delivering your direct orders without taking a percentage of the food sale.
Delivery fees apply. The 5% incentive is calculated on the delivery fee, not your food sales, and is recorded separately from billing. Availability and driver acceptance apply.
DoorDash’s US Marketplace plans list delivery commissions of 15%, 25% and 30% after introductory offers. Its separate Drive On-Demand service fulfills orders from your channels for a flat delivery fee, without a subscription. DoorDash also offers commission-free Online Ordering with payment processing fees. Compare Dispatch with Drive for fulfillment, and Marketplace for customer acquisition.
US published terms reviewed October 12, 2026. Promotions, local rules and contract terms may differ. On mobile, scroll the table sideways.
| Decision | FoodPoint Dispatch | DoorDash |
|---|---|---|
| Who brings the order? | You receive the order through your own phone, website or order-taking system. | Marketplace: customers discover and order from you in DoorDash. Drive: you bring the direct order. |
| How you pay | Free Dispatch account access. Pay a quoted delivery fee based on distance and handling; no percentage of the direct food sale. | Marketplace: 15% Basic, 25% Plus or 30% Premier delivery commission under the published US plans. Drive: a separate flat fee per delivery. |
| Restaurant incentive | Current offer: 5% of the delivery fee is allocated as a restaurant incentive, recorded separately from the charge. | The cited pricing pages do not establish an equivalent ongoing restaurant incentive. Introductory promotions have their own conditions. |
| Requesting a driver | Enter the customer and destination, review the quote, then select Request driver. Availability and acceptance determine assignment. | Drive supports delivery requests and ordering-system/middleware integrations. Marketplace delivery follows the platform order flow. |
| Visibility | Business fleet map, delivery progress and delivery receipt details, based on available location signals. | Drive documents customer tracking, driver location, estimated delivery time and completion confirmation. |
Keep DoorDash if its marketplace brings profitable incremental customers. Evaluate Dispatch for the phone, website and repeat-customer orders you already generate. You do not have to move every sales channel on day one.
FoodPoint Dispatch is an on-demand delivery workflow for businesses that already have the order. Account setup and an active payment method come first. Driver availability depends on the pickup location, time and acceptance.
01
Keep taking orders by phone, website or your current POS. Dispatch is the delivery layer.
02
Enter the customer and destination. See the distance-and-handling fee before you commit.
03
With details and quote ready, one action starts the search for an available FoodPoint driver.
04
See assignment, pickup and completion progress, plus delivery receipt details.
You do not need to switch to the full FoodPointOS subscription to request direct-order deliveries. Keep your existing order-taking setup and enter the delivery manually. A POS name in your profile does not imply an automated integration.
Dispatch delivers your direct orders. FoodPoint Marketplace offers a separate sales channel with its own commission terms. FoodPointOS paid plans add broader kitchen, inventory, employee and own-fleet capabilities.
Explore the full FoodPointOS ecosystemUnderstand what you keep and what you pay
Dispatch’s current offer allocates 5% of the quoted delivery fee to the restaurant as an incentive. It is a separate amount recorded with the delivery and weekly settlement, not an automatic reduction of the invoice or a guaranteed increase in your food margin.
Actual delivery prices vary. The $10 charge is not automatically reduced to $9.50. Confirm incentive payment/credit timing and current account terms. Ordering/payment processing costs remain separate.
No. DoorDash Drive On-Demand is a separate fulfillment service with flat per-delivery pricing. Dispatch differentiates its offer with free account access and its current 5% delivery-fee restaurant incentive, not by pretending Drive also charges Marketplace commission.
Business account access has no monthly Dispatch subscription. Delivery itself is not free: you confirm a quote based on distance and handling before requesting a driver. An active billing method is required. Full FoodPointOS subscriptions and FoodPoint Marketplace sales are separate products with their own charges.
The current Dispatch offer allocates a restaurant incentive equal to 5% of the delivery fee, not 5% of the food order or total restaurant sales. A $10 delivery fee creates a $0.50 incentive. The applicable amount is recorded for the delivery and weekly settlement. It is not automatically deducted from the delivery charge; confirm payment or credit timing with FoodPoint before treating it as cash received.
For orders you receive through your own channels and submit to Dispatch for delivery, Dispatch charges the delivery quote rather than a percentage of the food sale. Your ordering system and card processing may have their own fees. Orders sold through FoodPoint Marketplace are a different channel; its current standard commission is 20%.
You can keep your existing order-taking setup and manually request a delivery for a direct order. Selecting a POS type in Dispatch is a business reference, not a promise of an automatic POS integration. You enter the customer and delivery destination, review the quote, then request a driver.
No. Once the customer details and quote are ready, the Request driver action starts the search for an available FoodPoint driver. Assignment requires driver availability and acceptance. An unaccepted request may wait in the queue. Confirm service availability for your pickup location before offering delivery to customers.
Reviewed October 12, 2026. Published by FoodPointOS, not an independent ranking. Features, fees and availability can change; confirm current terms before buying.
Descriptions cover documented capabilities, not a guarantee that every feature is included in every plan. Unverified details are not treated as absent features.
Make your next direct order a different decision
Start with the orders you already receive. Create your account, confirm service availability and billing, then compare the actual delivery quote. No need to rebuild your entire business first.
Make Dispatch your first call