Your customer. Your order. FoodPoint delivers.

Stop giving away a slice of every direct order.

Your customers already know you. Your phone rings. Your website gets orders. Now give those orders a delivery route without paying a marketplace commission on the food sale. FoodPoint Dispatch connects your business with available drivers, without a monthly Dispatch subscription.

$0Monthly Dispatch access
0%Direct food-order commission
5%Delivery-fee incentive

Delivery fees apply. The 5% incentive is calculated on the delivery fee, not your food sales, and is recorded separately from billing. Availability and driver acceptance apply.

A driver request, not another marketplace commission.

FoodPoint Dispatch is an on-demand delivery workflow for businesses that already have the order. Account setup and an active payment method come first. Driver availability depends on the pickup location, time and acceptance.

  1. 01

    Bring your order

    Keep taking orders by phone, website or your current POS. Dispatch is the delivery layer.

  2. 02

    Review your delivery quote

    Enter the customer and destination. See the distance-and-handling fee before you commit.

  3. 03

    Request a driver

    With details and quote ready, one action starts the search for an available FoodPoint driver.

  4. 04

    Follow the delivery

    See assignment, pickup and completion progress, plus delivery receipt details.

Your POS can stay. Your delivery model can change.

You do not need to switch to the full FoodPointOS subscription to request direct-order deliveries. Keep your existing order-taking setup and enter the delivery manually. A POS name in your profile does not imply an automated integration.

One ecosystem. Different ways to operate.

Dispatch delivers your direct orders. FoodPoint Marketplace offers a separate sales channel with its own commission terms. FoodPointOS paid plans add broader kitchen, inventory, employee and own-fleet capabilities.

Explore the full FoodPointOS ecosystem

Understand what you keep and what you pay

Not a cut of your food sale. An incentive on delivery.

Dispatch’s current offer allocates 5% of the quoted delivery fee to the restaurant as an incentive. It is a separate amount recorded with the delivery and weekly settlement, not an automatic reduction of the invoice or a guaranteed increase in your food margin.

Illustration, not a live quote

Delivery fee charged
$10.00
5% restaurant incentive recorded
$0.50
Monthly Dispatch access
$0
Dispatch food-order commission
0%

Actual delivery prices vary. The $10 charge is not automatically reduced to $9.50. Confirm incentive payment/credit timing and current account terms. Ordering/payment processing costs remain separate.

Questions restaurant owners ask

Is FoodPoint Dispatch really free?

Business account access has no monthly Dispatch subscription. Delivery itself is not free: you confirm a quote based on distance and handling before requesting a driver. An active billing method is required. Full FoodPointOS subscriptions and FoodPoint Marketplace sales are separate products with their own charges.

What does the 5% incentive apply to?

The current Dispatch offer allocates a restaurant incentive equal to 5% of the delivery fee, not 5% of the food order or total restaurant sales. A $10 delivery fee creates a $0.50 incentive. The applicable amount is recorded for the delivery and weekly settlement. It is not automatically deducted from the delivery charge; confirm payment or credit timing with FoodPoint before treating it as cash received.

Do I pay a commission on my own food orders?

For orders you receive through your own channels and submit to Dispatch for delivery, Dispatch charges the delivery quote rather than a percentage of the food sale. Your ordering system and card processing may have their own fees. Orders sold through FoodPoint Marketplace are a different channel; its current standard commission is 20%.

Can I keep Square, Toast or another POS?

You can keep your existing order-taking setup and manually request a delivery for a direct order. Selecting a POS type in Dispatch is a business reference, not a promise of an automatic POS integration. You enter the customer and delivery destination, review the quote, then request a driver.

Does one click guarantee an immediate driver?

No. Once the customer details and quote are ready, the Request driver action starts the search for an available FoodPoint driver. Assignment requires driver availability and acceptance. An unaccepted request may wait in the queue. Confirm service availability for your pickup location before offering delivery to customers.

Does Dispatch bring me new customers?

Dispatch fulfills deliveries for orders your business already receives. Marketplace apps can also introduce your business to new shoppers. Direct delivery and marketplace discovery serve different purposes; Dispatch does not guarantee replacement demand, new sales or a particular savings percentage.

Sources and scope

Reviewed October 12, 2026. Published by FoodPointOS, not an independent ranking. Features, fees and availability can change; confirm current terms before buying.

Descriptions cover documented capabilities, not a guarantee that every feature is included in every plan. Unverified details are not treated as absent features.

Make your next direct order a different decision

You already earned the customer. Keep the food sale in your channel.

Start with the orders you already receive. Create your account, confirm service availability and billing, then compare the actual delivery quote. No need to rebuild your entire business first.

Make Dispatch your first call

Before your next delivery, compare your options.